Our services

Strategic consulting

There is no one-size-fits-all solution – that’s why we work on a project basis designing our services to include the elements you need.

Strategic consulting

Here is what we offer

Diversity, Equity, and Inclusion (DEI) is a journey without a destination and it takes time and commitment to do it right.

Discover

If you want to advance DEI you need to know what is happening in your organization and why.

We help you assess your current state by reviewing the data you already have, conducting surveys and structured interviews, and analyzing your policies and practices through a DEI lens.

Design

Together we will develop your DEI framework, strategy, or action plan to make sure that you can deliver on your commitment.

We will guide you through a series of meetings to understand your current state and co-create a unique roadmap for your organization. Our process fosters collaboration, engages diverse levels of the organization, and builds your internal capacity to advance DEI.

Structure

Building a workplace that works for everyone requires putting the right structure.

We can help you create intentional and inclusive policies and practices to make sure that your hiring, onboarding, employee development, and promotion are done right.

Ad Hoc Advising

If you are looking for quick and candid thoughts on how to approach a specific element of DEI work, this could be a good option for you.

Work with us

Get in touch if you:

  • are just starting out and need guidance on your DEI journey

  • have already implemented initiatives and want a more strategic approach

  • are executing Diversity and Inclusion strategy and want a specific intervention

  • have a global strategy and want to customize it to a local context

  • are starting an Executive Council, Committee, Working Group, or Employee Resource Group and want to set them up for success

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Testimonials

Why What Works?

Diversity, Equity, and Inclusion (DEI) is a journey without a destination
and it takes time and commitment to do it right.

“Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team”

In 2020, our team embarked on a journey of inclusive leadership & culture transformation. We engaged Anna to customize an IDI assessment, conduct individual coaching sessions to my leadership team, and facilitate an interactive learning session for the group. Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team and have implemented a number of practices benefiting our entire organization.”

Daniel Yeung

Director, Customer Experience Strategy and Operations at Telus

“She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.”

I’ve had the wonderful opportunity to collaborate with Anna on the design and delivery of an inclusive leadership program. Anna has shown an innate talent for leading a multifaceted program and for leveraging her in-depth knowledge and experience to support leaders and employers in achieving inclusive workplaces. She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.

Shirley Marie Garcia

Director, People and Culture at March of Dimes Canada

“Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely.”

Thank you Anna for the incredible leadership you have brought in creating and co-facilitating an equity and inclusion Community of Practice for equity and inclusion practitioners. From the beginning, you laid out a plan of action in great detail that each of our organizations needed, in order to reach breakthrough success. Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely. I appreciate that you always ensured each CoP event was adequately prepared in advance to address specific EDI concerns. The roadmap you laid out shows we are on the path to achieving great success for everyone in our respective organizations.

Alicia Lauzon

Equity and Inclusion Practitioner