Our services

Co-design

Intercultural Development Inventory® (IDI)

Together we will develop your DEI policy, strategy, action plan, specific program, process, or an element of a DEI structure to help you deliver on your commitments. We co-design with you to what is right for your organization – there is no one-size-fits-all solution.

Asian woman holding a white board with a light bulb drawn on it.

Co-design

DEI Policy, Strategy, Plan

We help organizations create, implement, and revise their DEI policies, strategies, or plans. Our process fosters collaboration, engages diverse levels of the organization, and builds your internal capacity to advance DEI.

There is no one-size-fits-all “best practice” strategy, policy, or plan. An effective document must be unique to your organization and created collaboratively with input from your stakeholders.

 

Engineers Planning Structure

Co-design

Programs, processes, and structures

We help organizations create intentional programs and processes that foster diversity, equity and inclusion. For example, we can design inclusive policies and practices for hiring, onboarding, employee development, and promotion. We also support organizations in creating DEI Councils, Working Groups, and Employee Resource Groups – ERGs.

 

Co-design

Ad Hoc Advising

One-hour consultation on a specific element of DEI work. 

 

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Testimonials

Why What Works?

Diversity, Equity, and Inclusion (DEI) is a journey without a destination
and it takes time and commitment to do it right.

“Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team”

In 2020, our team embarked on a journey of inclusive leadership & culture transformation. We engaged Anna to customize an IDI assessment, conduct individual coaching sessions to my leadership team, and facilitate an interactive learning session for the group. Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team and have implemented a number of practices benefiting our entire organization.”

Daniel Yeung

Director, Customer Experience Strategy and Operations at Telus

“She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.”

I’ve had the wonderful opportunity to collaborate with Anna on the design and delivery of an inclusive leadership program. Anna has shown an innate talent for leading a multifaceted program and for leveraging her in-depth knowledge and experience to support leaders and employers in achieving inclusive workplaces. She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.

Shirley Marie Garcia

Director, People and Culture at March of Dimes Canada

“Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely.”

Thank you Anna for the incredible leadership you have brought in creating and co-facilitating an equity and inclusion Community of Practice for equity and inclusion practitioners. From the beginning, you laid out a plan of action in great detail that each of our organizations needed, in order to reach breakthrough success. Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely. I appreciate that you always ensured each CoP event was adequately prepared in advance to address specific EDI concerns. The roadmap you laid out shows we are on the path to achieving great success for everyone in our respective organizations.

Alicia Lauzon

Equity and Inclusion Practitioner