Our Services

Learning

Advancing Diversity, Equity, and Inclusion requires building the capacity of leaders and teams. Our learning programs are evidence-based, action-oriented, and rooted in adult education principles.

Learning

Programs, webinars, workshops
Communities of Practice

We will help you gain a common language and understanding of DEI-related topics, principles, and practices and enable you to build the skills needed to foster an inclusive workplace. Topics covered include:

DEI Fundamentals – Diversity, Equity, and Inclusion

Inclusive
Leadership

Intercultural
Competence

Inclusive
Communication

Inclusive
Onboarding

Let’s work together to develop the inclusive capabilities of your leaders and teams.

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

eLearning

DEI Essentials

Join this interactive and evidence-based course on Diversity, Equity, and Inclusion (DEI).
You will build a strong foundation and get practical knowledge so you can take strategic and meaningful action on DEI in your workplace.

Learning

Assessment and Coaching

We offer two powerful tools to assess and develop DEI competencies for leaders and teams.

Intercultural Development Inventory® (IDI)

IDI is a globally recognized tool that helps leaders, teams, and organizations assess their intercultural competence and understand their mindset toward a wide range of “other culture” groups, including nationality, ethnicity, race, gender, and other diversity categories.

To date, + 1M people have taken it to improve their capabilities. You can use it for individual or group development.

 

Inclusive Behaviors Inventory (IBI)

IBI measures inclusive behaviours on 5 dimensions and compares your self-assessment with anonymous ratings of colleagues you invited to provide feedback.

We use IBI in coaching sessions or as a part of a learning program.

 

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Testimonials

Why What Works?

Diversity, Equity, and Inclusion (DEI) is a journey without a destination
and it takes time and commitment to do it right.

“Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team”

In 2020, our team embarked on a journey of inclusive leadership & culture transformation. We engaged Anna to customize an IDI assessment, conduct individual coaching sessions to my leadership team, and facilitate an interactive learning session for the group. Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team and have implemented a number of practices benefiting our entire organization.”

Daniel Yeung

Director, Customer Experience Strategy and Operations at Telus

“She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.”

I’ve had the wonderful opportunity to collaborate with Anna on the design and delivery of an inclusive leadership program. Anna has shown an innate talent for leading a multifaceted program and for leveraging her in-depth knowledge and experience to support leaders and employers in achieving inclusive workplaces. She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.

Shirley Marie Garcia

Director, People and Culture at March of Dimes Canada

“Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely.”

Thank you Anna for the incredible leadership you have brought in creating and co-facilitating an equity and inclusion Community of Practice for equity and inclusion practitioners. From the beginning, you laid out a plan of action in great detail that each of our organizations needed, in order to reach breakthrough success. Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely. I appreciate that you always ensured each CoP event was adequately prepared in advance to address specific EDI concerns. The roadmap you laid out shows we are on the path to achieving great success for everyone in our respective organizations.

Alicia Lauzon

Equity and Inclusion Practitioner