Our services

Intercultural Development Inventory® (IDI)

Intercultural Development Inventory® (IDI)

IDI is a globally recognized tool that helps leaders, teams, and organizations assess their intercultural competence and understand their mindset toward a wide range of “other culture” groups, including nationality, ethnicity, race, gender, and other diversity categories.

It increases self-awareness and provides in-depth and actionable information on how to move forward and develop. To date, + 1M people have taken it to improve their capabilities.

Intercultural Development Inventory

IDI package for individuals

  • Confidential IDI assessment to be completed online (15-20 min)

  • Resources to help you prepare for the coaching session (40 min)

  • Individual Profile Report

  • Customized Intercultural Development Plan to work on after the session

  • 1-on-1 online session focused on debriefing your results and your development plan

We will contact you with the instructions on completing the assessment and booking your 1-on-1 session within two business days of making the purchase.

Intercultural Development Inventory

How does it work?

IDI is widely used to create targeted learning opportunities for leaders, teams, DEI Councils or Working Groups and obtain to senior leadership buy-in. You can use it for individual or group assessment and development.

Intercultural Development Inventory

Online Assessment

IDI provides an accurate profile of mindset toward a wide range of “other culture” groups, including nationality, ethnicity, race, gender, and other diversity categories. It measures how well you can perceive cultural differences and adapt your behavior.

The IDI will place you alongside a developmental continuum and describe how you tend to act, your impact on others, and finally how you can move forward and develop. You complete your assessment online in 15–20 minutes.

Intercultural Development Inventory

Your Results

The individual results are always confidential. They are only shared with the person who completed the IDI during a 1-hour online session with a Qualified Administrator. Each person participating in the session will receive:

  • Materials to prepare for the session

  • Individual Profile Report

  • Customized Intercultural Development Plan to work on

This is a unique learning opportunity for executive leaders, managers, DEI and HR teams, members of DEI Councils, or leaders of Employee Resource Groups.

 

Intercultural Development Inventory

IDI package for individuals

  • Confidential IDI assessment to be completed online (15-20 min)

  • Resources to help you prepare for the coaching session (40 min)

  • Individual Profile Report

  • Customized Intercultural Development Plan to work on after the session

  • 1-on-1 online session focused on debriefing your results and your development plan

We will contact you with the instructions on completing the assessment and booking your 1-on-1 session within two business days of making the purchase.

Intercultural Development Inventory

Working with teams and organizations

IDI can be also used to measure the collective mindset of a group. When working with teams, the combined group results are shared during an interactive 3-hour session exploring the group profile and its impact on the workplace. No individual results are shared.

IDI is also used to conduct a large-scale Baseline Assessment of the organization. This is especially useful when planning for structural changes or designing training.

 

Intercultural Development Inventory

Inrercultural Development Continuum (IDC™)

Intercultural competence is a critical piece of the skillset needed to foster an inclusive workplace and this is a unique learning opportunity to further develop it

Intercultural Development Continuum® (2020), IDI, LLC. Used with permission.
What Works has obtained a license to use the IDI® from IDI, LLC.

Intercultural Development Continuum® (2020), IDI, LLC. Used with permission.
What Works has obtained a license to use the IDI® from IDI, LLC.

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Testimonials

Why What Works?

Diversity, Equity, and Inclusion (DEI) is a journey without a destination
and it takes time and commitment to do it right.

“Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team”

In 2020, our team embarked on a journey of inclusive leadership & culture transformation. We engaged Anna to customize an IDI assessment, conduct individual coaching sessions to my leadership team, and facilitate an interactive learning session for the group. Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team and have implemented a number of practices benefiting our entire organization.”

Daniel Yeung

Director, Customer Experience Strategy and Operations at Telus

“She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.”

I’ve had the wonderful opportunity to collaborate with Anna on the design and delivery of an inclusive leadership program. Anna has shown an innate talent for leading a multifaceted program and for leveraging her in-depth knowledge and experience to support leaders and employers in achieving inclusive workplaces. She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.

Shirley Marie Garcia

Director, People and Culture at March of Dimes Canada

“Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely.”

Thank you Anna for the incredible leadership you have brought in creating and co-facilitating an equity and inclusion Community of Practice for equity and inclusion practitioners. From the beginning, you laid out a plan of action in great detail that each of our organizations needed, in order to reach breakthrough success. Your mastery of equity and inclusion, let you identify and guide us on a path to achieve results clearly and concisely. I appreciate that you always ensured each CoP event was adequately prepared in advance to address specific EDI concerns. The roadmap you laid out shows we are on the path to achieving great success for everyone in our respective organizations.

Alicia Lauzon

Equity and Inclusion Practitioner