Our Services

DEI Learning

Learning sessions for leaders and teams that give them knowledge, tools, and strategies to build a better work environment. One where everyone feels safe, respected, appreciated, and has a feeling of belonging.

DEI Learning

Webinars, workshops, and programs

Our learning programs are evidence-based, action-oriented, and rooted in adult education principles. We will help you gain a common language and understanding of DEI-related topics, principles, and practices and enable you to build the skills needed to foster an inclusive workplace.

DEI Essentials – Introduction to Diversity, Equity, and Inclusion

Inclusive
Leadership

Disrupting Unconscious Bias in the Workplace

Developing a DEI policy

On-demand topics

Let’s work together to develop the inclusive capabilities of your leaders and teams.

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

eLearning

DEI Essentials

Join this interactive and evidence-based course on Diversity, Equity, and Inclusion (DEI).
You will build a strong foundation and get practical knowledge so you can take strategic and meaningful action on DEI in your workplace.

Learning

Assessment and Coaching

We offer two powerful tools to assess and develop DEI competencies for leaders and teams.

Intercultural Development Inventory® (IDI)

IDI is a globally recognized tool that helps leaders, teams, and organizations assess their intercultural competence and understand their mindset toward a wide range of “other culture” groups, including nationality, ethnicity, race, gender, and other diversity categories.

To date, + 1M people have taken it to improve their capabilities. You can use it for individual or group development.

Inclusive Behaviors Inventory (IBI)

IBI measures inclusive behaviours on 5 dimensions and compares your self-assessment with anonymous ratings of colleagues you invited to provide feedback.

We use IBI in coaching sessions or as a part of a learning program.

 

Building a workplace that works for everyone requires time and commitment.

I created What Works as a collaboration platform to bring high-quality consultants to help you advance Diversity, Equity, and Inclusion (DEI) at your organization.

Testimonials

Why What Works?

Diversity, Equity, and Inclusion (DEI) is a journey without a destination
and it takes time and commitment to do it right.

We wholeheartedly recommend What Works to organizations seeking an experienced and reliable partner in the area of Diversity, Equity, and Inclusion (DEI).

Our collaboration with What Works, particularly with Anna Kostecka, was a highly valuable experience. As part of the “Activate Curiosity!” educational series for IKEA employees, we jointly delivered two sessions focused on respect, curiosity, and identity in the workplace.

Anna is a top-tier professional with extensive, up-to-date expertise in DEI. Throughout the sessions, she created a safe and open space that encouraged the free exchange of diverse perspectives. Her attentiveness, dialogue facilitation skills, and genuine curiosity about others enabled participants to engage with the topic.

Zdjęcie Katarzyny Kaczmarek

Katarzyna Kaczmarek

Country Equality, Diversity & Inclusion Leader, IKEA Retail Sp. z.o.o.

She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.

I’ve had the wonderful opportunity to collaborate with Anna on the design and delivery of an inclusive leadership program. Anna has shown an innate talent for leading a multifaceted program and for leveraging her in-depth knowledge and experience to support leaders and employers in achieving inclusive workplaces. She is a well-rounded professional, educator, and advocate who truly understands what it takes to elevate any organizations’ diversity actions to a higher level of effectiveness.

Shirley Marie Garcia

Director, People and Culture at March of Dimes Canada

Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team.

In 2020, our team embarked on a journey of inclusive leadership & culture transformation. We engaged Anna to customize an IDI assessment, conduct individual coaching sessions to my leadership team, and facilitate an interactive learning session for the group. Not only we recognized personal growth from Anna’s coaching but, as a team, we became a more aligned leadership team and have implemented a number of practices benefiting our entire organization.

Professional photo of Daniel Yeung

Daniel Yeung

Director, Customer Experience Strategy and Operations at Telus